Got questions? We got answers!

Check out our Frequently Asked Questions below. If you still need help please feel free to contact our team here.

FAQ

Shipping

Do you ship Internationally?

At this time we only offer international shipping to Canada. Please be sure to check your location at checkout. Shipping charges for your order will be calculated and displayed at checkout.

How do I get my Ebooks?

When purchased, our trusted digital distribution partner, BookFunnel, will email you a web link providing immediate online access to your Ebook & Audiobook products.

The online page at BookFunnel also offers instructions on how to download your product or deliver the file to your Kindle, iPhone, Android device, Nook or Kobo, or other device.

If you have any issues accessing your purchase or do not receive a download email, visit https://bookfunnel.com/help/.

Will you sign my Paperback Books?

Absolutely! All books will be hand signed.

When will I get my order?

Standard domestic shipping normally takes 1-7 business days, depending on the location it is being shipped to.

International shipping times depend on the products and destination.

FAQ

Returns

Can I return my items?

Returns are available if the product is defective or not as described, and this is reported within seven days of receipt. Individual case by case basis only. Postage is paid by the returnee.

What if I change my mind?

Unfortunately, we do not accept change of mind returns. We apologize for any inconvenience this may cause, but we stand behind the quality of our products and believe that you will love them just as much as we do!

Oh no! My item has arrived damaged

If a book is defective, damaged or if you receive the wrong title or format, we will evaluate the issue and make it right on a case by case basis. Please reach out to us here within 7 days of recieving your purchase and we will work with you to find a solution.

Where is my order?

Standard domestic shipping normally takes 1-7 business days, depending on the location it is being shipped to.

International shipping times depend on the products and destination.

If you have any concerns around your order or have not received any updates please contact us here and we will help any way we can.

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